Integration Basics

Integrations connect Workplace with the other tools, systems and services that your organization use to get things done.

Integrations connect Workplace with the other tools, systems and services that you and your team use to get things done. They might notify you about activity that's happening outside the Workplace service, make it easier to share what you're working on, or simplify common workflows.
Workplace has a range of integrations built by third parties. You can find these in the Workplace Integration Directory.
Your admins may have built custom integrations that connect Workplace to systems that are specific to your organization's needs. You can find out more about custom integrations on the Facebook for Developers site.
Was this information helpful?
Workplace integrations extend the functionality of Workplace in several ways:
  • Some integrations extend the Workplace composer on web and mobile to make it easier to share content from other tools and services with your coworkers.
  • Other integrations allow Workplace to generate a secure preview of the private links shared on Workplace, for example, from your team's task management tool or a link to a file uploaded to a cloud storage service.
  • Integrations that enable bots in Workplace Chat can ping you with urgent notifications (for example: When you have a visitor waiting for you in reception) or can automate common workflows like stock checking, booking leave, filing expenses and more.
  • You can also enable content to be automatically posted into a group from a range of media publishers, or set up a custom feed from any tool or service that supports RSS or Atom.
To see the range of integrations available for Workplace, visit our Integration Directory.
Was this information helpful?
Workplace provides admins of Workplace groups a range of integrations that can help you manage your group, automatically publish content and notifications into your group and help your team stay connected to the files and documents they're working on.
As a group admin, you can subscribe to a feed of content from a range of business publications. You can also set up custom feeds from any service that supports RSS or Atom. When new content becomes available in these feeds, it will be automatically posted to your group.
Linked Folders
You can link your Workplace group to a folder stored in a cloud storage service. This grants all group members access to the folder, enables easier sharing of content from the cloud storage service and enables rich previews of the content within Workplace. The cloud storage services we support include Box, Dropbox, Quip, SharePoint, OneDrive and Google Drive.
Integrations by Your Organization
Your system admin may have set up custom integrations that connect Workplace with the other tools your business uses. You may choose to enable these in your group. Depending on the integration's purpose, this might enable the integration to post into your group, manage your group or message the members of the group.
Was this information helpful?
The ability to enable integrations depends on the type of integration, and if you're the admin of a group or the admin of your organization's Workplace community.
As a group admin, you can go to the Integrations tab in the groups you're an admin of. From the Integrations tab:
  • You can enable feeds from a range of media publishers and set up custom feeds from any service that supports RSS or Atom.
  • You can link a folder from a cloud storage service to your group.
  • You can link a folder from Dropbox, GDrive, OneDrive, SharePoint, Quip and Box — but only if your Workplace community admin has enabled these integrations first.
  • If your admin has set up one or more custom integration, you may have the option to enable these integrations for the people in your groups. The benefit to doing this depends on what the custom integration has been built to do - for example: it may post updates into your group, or be able to message the members of your group.
As a Workplace admin:
  • You can enable any integration listed in the Integration Directory. You can make these integrations available to everyone in your community, or you can make them available to specific people and groups within your community.
  • You can create Custom Integrations which allow you to connect Workplace to internal tools you and your organization use to get things done.
Was this information helpful?
Go to the Integrations tab from your Bookmarks.
If there are any integrations shown in the Accounts connected to Workplace section, clicking them will open a dialog that lets you Log Out or Remove the integration.
You will see a section called Added to Workplace. Because these integrations were enabled by your administrator, you can't remove them. If you want to know more about what these integrations are and how they function, contact your Workplace admin.
If you're a Workplace Admin, you can go to the Integrations tab in your Admin Panel. On this page, you'll be able to see all the integrations that have been installed by you or another Workplace admin. You can remove any of the enabled integrations at any time.
Was this information helpful?
Users can request an integration by going to the Integrations tab under the Explore section of their account or from posts that contain links to content providers.
Once a user requests an integration, the request will go to a system admin. To see all requested integrations along with who requested them, system admins can go to their Admin Panel's Integrations tab. System admins can choose to install the integration or mark the request as seen. System admins can't disable requests.
Was this information helpful?
Custom Integrations are integrations that have been built by your organization, or by a third party on behalf of your organization.
When your Workplace admin sets up a Custom Integration, they can choose to allow group admins to decide if they want to enable this integration in their groups.
If there are Custom Integrations that you can enable within a group, you'll find these on the Integrations tab within a group that you're an admin of.
Note: If you’re receiving a notification from Workplace about “integrations that haven't passed our updated Review Process”, learn more about Safer Integrations for Workplace.
Was this information helpful?
When you enable Custom Integrations in a group, the integrations may get access to information about your group such as the members of the group or the content previously shared within the group. It may also enable the integration to message the members of your group via a bot in Workplace Chat.
How the integration uses this information depends upon the functionality the integration is trying to provide.
When you enable a Custom Integration within a group, you'll see a dialog that explains which additional information the integration is going to get access to.
Was this information helpful?